Follows is conversation I had with renowned business analyst John Spence on the topic of leadership. John had some great insights on the connections between leadership ideology and real world experience. He found success very early in his career by becoming an emergent leader and has a huge appetite for leadership knowledge. Mastering his craft by reading hundreds of leadership books a year, conducting countless seminars and speeches, and always learning from those around him.
- One of the first topics we discussed in class was the differences between trait leadership and process leadership ideologies. Trait leadership having to do with personality traits that influence one’s skill of leadership and process leadership being more interaction based. Do you find leadership to be a more inherent quality to individuals, or would you say it has more to do with the way someone interacts with their ‘followers’?
If I’m reading this correctly, it seems that you are asking the age-old question, “Are leaders born or made?” I believe that if someone has good values – they are honest, they act with integrity, they show respect, they have empathy and concern for others – I can send them to a class to learn most of the process skills they need to be a good leader. However, if someone lies, cheats, steals, manipulates and doesn’t care about others – there is no way they will ever become a truly effective leader.
Also, there are many people that talk about extroverts versus introverts as leaders. I have seen many leaders that are highly motivational and inspiring, that can get up in front of a group and move them to action – I’ve also seen many leaders that are quiet, humble and introspective. But they have a burning passion for what they are doing and that passion creates highly loyal followers.
In my opinion, a leader must be superb at two skill sets: they must be absolutely excellent at what they do, their actual job description, and they have to have strong leadership skills.
Lastly, remember that leadership is not only the purview of the people at the top of the organization, every person in an organization leads at some level.
- Another interesting concept we have learned is the difference between an assigned leader (a leader because of a formal position) and an emergent leader (a leader because of the way others respond to them). Being such a young CEO at 26 when working with the Rockefeller Foundation I would expect you were very influential among your peers and showcased your leadership earlier on. Can you tell me a little about how you leveraged your leadership skills as an emergent leader into a more formal leadership role so early in your career? What are some of the characteristics you displayed that you think helped you to stand out?
Almost immediately after joining the foundation I became the “right-hand man” to the CEO (not Mister Rockefeller, a professional manager who was running the company on his behalf). I spent a lot of time watching him, learning what to do, and learning what NOT to do. At this point in my career I was reading every single business book I could get my hands on and listening to 4-5 business books a week. In a meeting with our Board of Directors, one of the key directors asked a question that the CEO could not answer – and then the director (a multibillionaire) turned to me and asked me if I knew the answer – which I did. Then, the board started asking me for my opinion more often, and when the current CEO began to stumble, they put me in as an interim CEO – which eventually led to me becoming the permanent CEO.
Very frankly, I was in no way ready to lead an organization at that age, I was woefully unprepared. I realized that I could not be successful if my team was not successful. For my part, I studied, read, worked and did everything I could to learn as much as I could about leadership and business success. I tried to model the behavior of lifelong learning and always striving to do your best. I also went to my team and asked for help and focused a great deal on empowerment. In the early days, I was very immature as a leader, but as I faced more situations I slowly learned how to run the business and be a better leader to my team.
- One quote from Professor Sevilla that really resonated with me was “It’s not about you [the leader] . . . it’s about them [the followers].” He said if there were to be only one thing we take away from this class, let it be this statement. In your professional experience, how important has it been to focus more directly on the group and achieving common goals, rather than just using subordinates to achieve more personal objectives?
Dr. Sevilla is 1,000% right. This is a concept known as servant leadership, where the leader understands that they are actually there to serve their employees. As to your question about common goals or personal objectives – it’s not an Either/Or – it is a Both/And. Everyone in the organization must be focused on the vision, strategy, and a set of common goals they are all aligned to as the do their work. It is the job of the leader to ensure that they execute the strategy with discipline and continuously deliver superb business results. ALSO, the leader needs to help each person grow as an individual and show them how their work directly ties into the success of the overall organization.
- Over the last few decades you have become one of and got to work with many of the greatest business leaders in the world. I don’t expect there to be a catchall answer on how to become a powerful and respected leader in the business world, but what are some of the strongest traits or strategies you see these leaders (and yourself) using to motivate others? Are there some particular things you think are more important for a young leader, like myself, to help showcase my skills to companies?
Rather than give you just my opinion, here is a list of traits that have emerged from the thousands of leadership classes I’ve taught and the great leaders I have had the honor to spend time with.
Honesty – tell the truth all the time – period. Another word here would be integrity.
Excellent communicator – asks great questions and is an intense listener.
The courage to be vulnerable, to admit that you don’t have all the answers. Another word here would be authentic.
Competence – you must be exceedingly good at what you do. My favorite phrase in this area is, “be so good they can’t ignore you.”
Great team player – treats their employees as partners and peers. Shows them respect and gives them trust.
Compassionate – shows a genuine concern for their people and their personal and professional growth.
Visionary – has a vivid, compelling vision and strategy for growth that is well communicated across the entire organization.
Passionate – another word would be inspiring.
Innovative – a lifelong learner who is a good creative and strategic thinker.
Joey, I hope you found these answers helpful, let me know if you need any more information.
I wish you every possible happiness and success – John